Update for the Week of December 19th

  • NC State University will be closed from December 24th through January 2nd. As a result limited REPORTER support will be available during this time. We will respond to your support issue as quickly as possible but please allow up to 2 business days for a response. No weekly update will be posted for the week of December 26th.
  • All environments of REPORTER have been successfully upgraded to the Mendix 6 platform. There should be no noticeable changes or major issues associated with this upgrade. If you run into any issues in the system please contact reporter_support@ncsu.edu.
    • One issue has been identified as a result of the upgrade. Currently, if users who are not logged in put courses in their cart and then log in through Shibboleth, the items in their cart are lost. This issue does not affect external users who are not logging in with their Unity ID. The development team is working on this issue and it is currently with the vendor to review.
  • The REPORTER team will be offering open help sessions in which users can receive one-on-one help with REPORTER and have specific questions answered. Administrators in the system are invited to drop by anytime during the session or to call in remotely via a link published to the support site. The first session will be held January 12th.
  • Upcoming Training Opportunities; Seating is limited and setup is done prior to training so you are required to register prior to the course’s start date. Be sure to add yourself to the watchlist of courses you are interested in. This will show instructors there is interest in the course and you receive an email notification when a new instance is posted.
    • View training course details here: https://support.reporter.ncsu.edu/training/. If you need a course that is not available per your schedule, please contact reporter_support@ncsu.edu to request additional dates.
    • Introduction to REPORTER for Course Admins, register here 
      • Wed, Jan 4, 10am – 12pm 
      • Wed, Jan 11, 10am – 12pm
      • Thu, Jan 26, 9:30am – 11:30am
    • Intermediate REPORTER for Course Admins, register here
      • Wed, Jan 11, 1:30pm – 3:30pm (registration closes End of Day Jan 9th)
      • Wed, Feb 1, 1:30pm – 3:30pm (registration closes EOD Jan 29th)
    • Using Moodle Projects with REPORTER, register here
      • Wed, Jan 18, 1:30pm – 3:30pm (registration closes EOD Jan 16th)
      • Tue, Feb 7 1:30pm – 3:30pm (registration closes EOD Feb 5th)
    • Advanced REPORTER, register here
      • Mon, Feb 20, 1:30 – 3:30pm
  • The next Quarterly Advisory Team meeting will be held March 15th from 2:30-4pm. For more details about the Advisory Team please visit https://support.reporter.ncsu.edu/advisory-team/
    • If you are a part of the Advisory Team, be sure you have confirmed your group’s representative and RSVP’d to the subcommittee meeting (if applicable) by responding to the email sent December 12th following the initial Advisory Team meeting.

Happy Holidays from the REPORTER Team!

Picture of snowman and cute penguins to celebrate the holidays