Update for the Week of January 23rd

  • The development team found a solution to the anonymous cart issue and production was updated with the fix Tuesday evening, Jan 24th. 
    • Users who were logging in through Shibboleth after checking out anonymously were losing their cart items. Now when a user checkouts anonymously and then logs in through Shibboleth, they are brought to their cart and can complete checkout on courses they added prior to log in.
  • Security updates have been made to the Production Issues Log. This spreadsheet will now be used by the development team and project coordinators. For all future Production Issues and feedback items, please use the appropriate spreadsheet linked below to provide information. These spreadsheets will be monitored by the respective project coordinators and sent to development.
  • The REPORTER team will be offering open help sessions in which users can receive one-on-one help with REPORTER and have specific questions answered. Administrators in the system are invited to drop by anytime during the session or to call in remotely via a link published to the support site. The next session will be held February 3rd.
  • Upcoming Training Opportunities; Seating is limited and setup is done prior to training so you are required to register prior to the course’s start date. Be sure to add yourself to the watchlist of courses you are interested in. This will show instructors there is interest in the course and you receive an email notification when a new instance is posted.
    • View training course details here: https://support.reporter.ncsu.edu/training/. If you need a course that is not available per your schedule, please contact reporter_support@ncsu.edu to request additional dates.
    • Intermediate REPORTER for Course Admins, register here
      • Wed, Feb 1, 1:30pm – 3:30pm (registration closes EOD Jan 29th)
    • Using Moodle Projects with REPORTER, register here
      • Tue, Feb 7 1:30pm – 3:30pm (registration closes EOD Feb 5th)
    • Advanced REPORTER, register here
      • Mon, Feb 20, 1:30 – 3:30pm
  • NC State University will be performing extensive system maintenance February 4th – 5th. This maintenance period may cause intermittent availability of Shibboleth Login. As a result, users logging in with a Unity ID may experience difficulty logging in during this time. The maintenance should not impact external users. NC State WordPress websites may also become unavailable intermittently during this time, so please anticipate that our support site may be temporarily inaccessible that weekend.