Update for the Week of April 3rd

  • Production was updated Thursday evening with a Hotfix. This hotfix addressed an issue where the ‘Untag’ action would untag all users instead of just the selected user(s).
  • The development team will be releasing the newest version of the REPORTER application late next week. This release will include major changes to the shopping cart and registrations. These changes will allow the system to support more registration use cases and make the experience more user friendly. In preparation for this change, testing sessions and an overview session have been scheduled. If you would like to attend one of these sessions, please contact us at reporter_support@ncsu.edu. Please note that you only need to attend one of these sessions, though you are welcome to come to multiple if it is beneficial.
    • Testing Sessions –  Each session is 3 hours long, beginning with a demonstration of these changes. After the demonstration, you can stay for as long as you would like to test the changes. REPORTER team members will be available to offer assistance and answer questions throughout the session.
      • Thursday, April 13th, 9am-12pm
      • Monday, April 17th, 1pm-4pm
    • Overview Session – We are also offering an overview session which will fully demonstrate the new functionality and allow you to ask questions. This session is ideal for those not yet in the system or who are unable to attend one of the scheduled testing sessions.
      • Tuesday, April 18th, 1:30pm-3pm
  • OIT will perform extended maintenance affecting multiple core components of the campus primary data centers from 6 a.m. Saturday, Apr 22 through 6 p.m. Sunday, Apr 23. During this time Shibboleth may be unavailable. Please be aware that you may be unable to log into REPORTER as a result.
  • The next REPORTER Help session will be held April 27th. For more details please visit https://support.reporter.ncsu.edu/help-sessions/
    • You will need to log in with your Unity ID to view these details, please contact reporter_support@ncsu.edu if you experience issues
  • Upcoming Training Opportunities; Seating is limited and setup is done prior to training you are required to register prior to the course’s start dateView training course details here: https://support.reporter.ncsu.edu/training/
    • Introduction to REPORTER for Course Admins, register here
      • Tuesday, April 25th, 1:30 – 3:30pm
    • Intermediate REPORTER for Course Adminsregister here
      • Tuesday, May 2nd, 9:30 – 11:30am (Registration closes EOD April 30th)
    • Using Moodle Projects with REPORTER, register here
      • Tuesday, May 9th, 1:30 – 3:30pm (Registration closes EOD May 7th)
  • To report Production Issues and other feedback items, please use the appropriate spreadsheet linked below. These spreadsheets are being monitored and updated by the respective project coordinators as items are moved through development. If you have questions regarding which spreadsheet to use, please contact us at reporter_support@ncsu.edu.