New help videos are now available on the REPORTER Support site, demonstrating the REPORTER Registration Changes. The new help videos include a demonstration of registration from the perspective of an NC State participant and an external participant, as well as a video explaining how to access your Orders. These new videos are an addition to the existing video set that demonstrate the registration changes from the perspective of a Course Admin.
The page linked above is also accessible from the Attention message at the top of the Support homepage.
The 3.17 REPORTER Release to Production is currently scheduled for Monday night, May 8th. The release will bring significant changes to the registration process in REPORTER, including giving users the ability to register other people for course instances. We will be posting an additional update Monday afternoon as final confirmation of the Go Live of this Release, including any Known Issues and more details regarding additional changes coming in this release.
The next REPORTER Open Help session will be held from 1:30-3:30pm on Tuesday, May 9th in Avent Ferry, Room 110. Open Help sessions are also available via Cisco WebEx. For more details, please visit https://support.reporter.ncsu.edu/help-sessions/
You will need to log in with your Unity ID to view these details, please contact firstname.lastname@example.org if you experience issues
New training opportunities will be announced next week.
To report Production Issues and other feedback items, please continue to use the appropriate spreadsheet linked below. These spreadsheets are being monitored and updated by the respective project coordinators as items are moved through development. If you have questions regarding which spreadsheet to use, please contact us at email@example.com.