Are courses without a registration fee subject to billing? | No, Required Training and Professional Development events are not subject to billing. |
Are dropped registrations counted in the registration totals? | Yes, all transactions will be counted in the total for billing purposes.Β Billing is based on a unique transaction by a participant, not the total number of transactions. Β Β |
When will my courses be billed? | Billing will be monthly for the previous month’s activity.
For classroom courses andΒ online courses, you will be billed the month following the participant registration. |
Will you cross fiscal years? | Yes, the billing is based of the end date of the event, not the date of the transactions.Β If an event ends in July, that event will be billed in August, even if the majority of the transactions occurred before July 1. |
Can we use a grant project for billing? | No, the Office of Cost Analysis has determined that REPORTER can not charge a grant account.Β During the onboarding process, the billing project options will be discussed. |
Are participants who paid by check, IDT or have a 100% discount code be counted in the registration totals? | Yes, if the event is subject to billing, all unique transactions will be counted, regardless of payment or discount type. |