What Does REPORTER Offer?

The REPORTER system supports a wide variety of registration needs and is constantly being updated with new features, feature enhancements, and other system improvements.

Due to the constantly growing nature of the application and the extensive functionality, not all features have been listed and detailed, but some of the most commonly needed features have been highlighted.

If you are interested in using the system as an NC State employee, please reach out to reporter_support@ncsu.edu to schedule a meeting in which we can review your needs and highlight all the relevant features to support your use case.

ERP System Integration:

HR, SIS, Financials, RED

  • Unity logins for NC State Faculty, Staff and Students
  • Account signup and maintenance for external participants
  • SIS Student Group Integration
  • SUB Billing and Project/Account Management
Information
Internal and External User Registrations
  • Self registration through course catalog or direct links
  • Quick registration available for free courses without required questions
  • Participants can register other participants
  • Bulk registration available
Inclusive Course Catalog
  • All courses in REPORTER are available to be shown in one Course Catalog
  • Calendar view available
  • Multiple deeplink options to filter catalog results
Preview Catalog
Role Based Dashboards
  • Landing Dashboard based on user roles for Participants, Instructors, Course Admins, Financial Managers, Affiliate Managers
Payment Processing
  • PCI compliant environment for credit card payments.
  • Accepts ‘Pay Later’ with option for admin to enter checks
  • Ability to pay by order number for others
  • Accepts IDT/SUB payments
Charge model
 Non-Credit Transcript
  • All registrations and activities are shown on common Non-Credit Transcript or Training Summary
  • Required and recommended course completion displays in summary for supervisors to view
Access Training Summary
Wolfware Project & Outreach Integration
  • Course registrations for internal and external participants
  • Course results back to REPORTER after completion of course
Preview
Financials Integration
  • Loading Financial Setup information
  • Detailed financial revenue information to General Ledger
Excel Data Exports, Data Mart & Real Time Reporting
  • Data integration to SAS reporting tools and real-time reporting from the application.
  • Multiple filterable and exportable reports available for information about registration, financial, compliance, and more
Compliance and Required Training Tracking, Enforcement and Reporting
  • Assign courses to people that they are required to take
  • Track due dates, course taken dates, and required refresh intervals for compliance training
  • Emails to supervisors and participants when refresh windows are approaching
Drop, Transfer & Refund Support and Workflows
  • Workflow to Course Admins/Financial Managers for Drops, Refunds and Transfers
Questions in the Cart
  • Require questions to be answered during registration
Preview
Prerequisite Support
  • Enforce other REPORTER courses as prerequisites
  • Require document submissions that are approved by Course Admins as prerequisites
 Preview
Certificate Programs
  • Combine courses and/or documents under a program to track singular completion
  • Ability to create an application and completion process
Quick Sheet
CEU Portal
  • Setup, Manage and Report Continuing Education Units
 
Protection of Minors Compliance
  • Track required compliance rules for activities that include minors on campus
 
Memberships & Groups
  • Manage, maintain and report on Memberships
 
Integration Support for non-NC State LMS Solutions
  • Complete registrations from external LMS solutions
 
Youth Activity & Event Management
  • Youth activity registration, applications and roster management
 

Presentations:

Audience

Presentation Link

November 2019 – CITD Meeting – Youth Activities
View Presentation
March 2018 – UPCEA Conference
October 2016 – SEARUG Conference View Presentation
September 2016 – COE Executive Committee View Presentation
August 2016 – Dean’s Council View Presentation
June 2016 – ITSAC Meeting View Presentation
June 2016 – IT Community Exchange View Presentation

View the REPORTER Informational Flyer: REPORTER flyer

 

Based on the information available, NC State’s REPORTER registration site serves a crucial function in managing and tracking various non-credit activities and required training. Here’s a summary of its key functionalities:

  • Centralized Registration:
    • REPORTER acts as a cross-university platform, streamlining the registration process for non-degree credit activities.
  • Tracking and Management:
    • It facilitates the tracking, management, and reporting of:
      • External outreach activities.
      • Required training programs.
      • Non-degree credit activities.
  • Diverse Activity Support:
    • The system supports a wide range of activities, including:
      • Safety training.
      • Professional development.
      • Certificate programs.
      • Youth activities.
  • Reporting and Measurement:
    • REPORTER enables the measurement of the impact of these activities, providing valuable data for the university.
  • Efficiency and Automation:
    • It aims to provide more efficient and automated operations for business practices, including those related to registrations.
  • Compliance Support:
    • The system assists in meeting compliance requirements from various organizations, such as UNC General Administration and Southern Association of Colleges & Schools (SACS).
  • Participant Resources:
    • Provides help guides for participants, regarding course registration, certificate programs, youth program registration, and required training.

In essence, REPORTER is designed to provide a comprehensive and flexible solution for managing non-credit activities and required training across NC State University.

  • Comprehensive Activity Management:
    • Beyond basic registration, REPORTER facilitates the full lifecycle management of non-credit activities, from initial setup to post-activity reporting.
    • This includes managing course catalogs, scheduling, and participant tracking.
  • Detailed Reporting and Analytics:
    • The system provides tools for generating detailed reports, which are crucial for:
      • Measuring program effectiveness.
      • Demonstrating compliance with regulatory requirements (UNC GA, SACS, etc.).
      • Informing strategic decision-making.
    • This data allows NC State to quantify the impact of its outreach and training efforts.
  • Enhanced User Experience:
    • REPORTER includes user-friendly interfaces and help guides for both administrators and participants.
    • This focus on usability streamlines the registration process and reduces administrative overhead.
    • Participant help guides provide support for many different tasks, such as:
      • Course registration.
      • Certificate program enrollment.
      • Youth program applications.
      • Required training enrollment.
  • Financial Management:
    • The system supports financial transactions related to registrations, including payment processing and order management.
    • This includes the ability to trouble shoot payment issues.
  • Compliance and Security:
    • REPORTER is designed to meet stringent compliance requirements, including those related to data security and privacy.
    • This is particularly important for handling sensitive information related to training and youth programs.
  • Administrative Capabilities:
    • The system provides administrative controls, and onboarding for administrators.
    • This allows for the managment of user access, and system configurations.
  • Support Resources:
    • NC State provides extensive support resources for REPORTER users, including:
      • Frequently asked questions (FAQs).
      • Online training materials.
      • Help desk support.

In essence, REPORTER is a multifaceted platform that supports NC State’s commitment to outreach, training, and professional development.