Compliance Emails

There are two categories that Compliance emails fall under as it relates to when the emails are sent.Ā Emails are either sent:

a). As a result of specific user action in the system.

b). On a specific schedule and depending on requirement settings and assignee compliance status.

Assignment Emails triggered by User Action (a) include:

Assignment Email TemplateĀ ā†’

Notification to participant when training is assigned

Assign and Register TemplateĀ ā†’

Notification sent when a user is assigned and registered for required training during a bulk import

Unassign Email Template ā†’

Notification sent to user if their required training assignment is removed

Click to expand panels display email example

Scheduled emails


Scheduled Emails (b) sent for Required Training:

Scheduled emails are sent on a periodic basis (daily, weekly) at a specific time to all relevant users per the following:

Upcoming Due Date email ā†’

Warning sent to assigned users that are approaching their due date in either 30, 14, or 1 day(s).

Due Date Passed Warning ā†’

Due Date Passed Warning is the 1st Out of Compliance Warning sent to assigned users the day after they were due.

Out of Compliance Warning ā†’

Out of Compliance Warning is a weekly warning to remind assigned users with a status of ā€œOut Of Complianceā€ that action is still needed for them to be marked ā€œIn Complianceā€.

Supervisor Notice of Employees out of Compliance ā†’

Supervisor Notice – Out of Compliance: Weekly notice to Supervisors to alert them if they have employees who are out of compliance for a requirement.

Notice to Compliance ContactĀ ā†’

Notice to Compliance Contact: Weekly notification to inform Compliance Contact if assigned users currently have a status of ā€œOut of Complianceā€.

Slide show with each template can be seen here also.