Compliance Emails

There are two categories that Compliance emails fall under as it relates to when the emails are sent.Ā Emails are either sent:

a). As a result of specific user action in the system.

b). On a specific schedule and depending on requirement settings and assignee compliance status.

Assignment Emails triggered by User Action (a) include:

Assignment Email Template →

Notification to participant when training is assigned

Assign and Register Template →

Notification sent when a user is assigned and registered for required training during a bulk import

Unassign Email Template →

Notification sent to user if their required training assignment is removed

Click to expand panels display email example

Scheduled emails


Scheduled Emails (b) sent for Required Training:

Scheduled emails are sent on a periodic basis (daily, weekly) at a specific time to all relevant users per the following:

Upcoming Due Date email →

Warning sent to assigned users that are approaching their due date in either 30, 14, or 1 day(s).

Due Date Passed Warning →

Due Date Passed Warning is the 1st Out of Compliance Warning sent to assigned users the day after they were due.

Out of Compliance Warning →

Out of Compliance Warning is a weekly warning to remind assigned users with a status of ā€œOut Of Complianceā€ that action is still needed for them to be marked ā€œIn Complianceā€.

Supervisor Notice of Employees out of Compliance →

Supervisor Notice – Out of Compliance: Weekly notice to Supervisors to alert them if they have employees who are out of compliance for a requirement.

Notice to Compliance Contact →

Notice to Compliance Contact: Weekly notification to inform Compliance Contact if assigned users currently have a status of ā€œOut of Complianceā€.

Slide show with each template can be seen here also.